AMAZING LANDLORD RESPONSES TO COVID-19
It is often lost on society that property owners and property managers provide an essential service. Often, landlords go above and beyond for their residents year-round. Yet, in this season of uncertainty we see landlords help tenants in grander and amazing ways that deserve to be shared.
There exists a misconception that rental housing owners enjoy large margins and can continue operating in the absence of rent payments, and with so much discussion around rents during COVID-19, the National Apartment Association (NAA) has released resources to use to help explain the breakdown of $1 of rent.
Because education remains an effective way to counter talk of rent freezes and rent strikes and battle the perception that owners are greedy with no concern for their residents, NAA offers this explanatory video and companion infographic breaking down a dollar of rent into its component parts.
RENT FORGIVENESS IN THE NEWS
Property owners with the financial means have been overwhelmingly generous. These landlords help tenants by offering rent forgiveness in light of the difficulties and struggles renters are facing due to the pandemic.
LANDLORDS OFFERING PARTIAL RENT CONCESSIONS
In some cases, it just isn’t feasible financially for a landlord to offer a full month’s rent so some are offering discounts in the form of a partial rent forgiveness.
BUT WHAT IF I CAN’T OFFER RENT FORGIVENESS?
It is a misconception that all landlords have amassed great wealth and can handle not collecting rent.
While some lenders are allowing landlords to defer mortgage payments, and even with governmental business incentives, sometimes offering rent forgiveness may be understandably out of reach because:
- Rent payments cover property taxes, maintenance, or utilities
- Profit margins have been to thin to create a savings cushion
- Rental property income is used to keep the landlords’ family afloat
- Rental Income might be their only source of income
- They may be self-employed and in need of assistance if rents aren’t collected
And that’s ok. There are still many small things a landlord can offer to extend a helping hand and show tenants they care.
START WITH A THOUGHTFUL APPROACH TO TENANT HELP
Evaluate the long-term consequences and goals for the short term good. For instance, evictions, tenant turnover, and vacancies are very costly for landlords, so efforts and resources you put into helping your tenants now may save you a great deal of money in the future.
The two important concepts to remember are to:
Be consistent with all your residents on what you offer to avoid discrimination.
– and –
Think about what you can offer and then only offer what you can afford in light of your resources.
PAYMENT ARRANGEMENT SUGGESTIONS:
With unemployment benefits, stimulus checks, and tax refunds, tenants might just need a little time to meet their rent obligation. Landlords help tenants by offering:
- Customized rent deferred payment arrangements and waiving late charges
- A freeze on rent increases
- Resource information to direct tenants to government aide, charities, and agencies that help tenants pay rent
It is reasonable to expect that rent payments will be increasingly challenging for many as unemployment increases because of COVID-19, and with May 1 right around the corner, the apartment industry must help society understand the benefits of rent payments for all Americans, whether or not they reside in rental housing.
From property taxes that finance schools, emergency services and other local needs, to investor returns that include public pensions and 401(k)s, as well as the dollars put back into the community to ensure quality living for residents, a rent payment is much more important than one might otherwise realize.
Huston Assoc. Real Estate Inc. DRE#01059682
Residential Property Management Services since 1963
3138 Pacific Ave, Stockton, CA 95204
Office Hours: Monday-Friday 10am-1pm; 2-6pm (excluding holidays)
Office: 209-464-9441 Cell/Text: 209-992-1301
Property Owners: Mgmt/Tenant Placement Svcs
Need money during coronavirus pandemic? How to avoid loan sharks and debt traps
Experts advise people who are suffering lost income during the coronavirus pandemic to avoid high-APR payday loans.
Most payday loan offices in California are in zip codes with above-average poverty rates. As unemployment surges due to the coronavirus, people are vulnerable to costly schemes.
As millions of Americans lose jobs, shifts and other sources of income during the coronavirus health crisis, financial experts worry that people will be preyed upon by loan sharks who stand to profit.
“We saw this during the foreclosure crisis, where people were in distress and scammers took advantage to promise to help people connect to relief for a fee they could not afford,” said Kevin Stein, deputy director of the California Reinvestment Coalition, a San Francisco-based nonprofit that advocates for protecting consumers.
In 2018, there were 133 payday lenders in the central San Joaquin Valley, according to California records. But there were nearly 198 of them ten years earlier, when the valley began feeling the effects of the 2008 recession and spiking unemployment.
Statewide, California has 1,645 licensed locations offering payday loans, according to the Department of Business Oversight, and the number has declined by a quarter over the past decade.
Payday lenders in California under state law can loan up to $300 and charge a maximum of $45 in fees, according to the Department of Business Oversight. The average annual percentage rate (APR) for payday loans in the state was 376% last year, which is exponentially greater than the APR for most credit cards.
The payday loan industry says its businesses provide a needed service at an affordable cost. But advocates argue they prey on financially vulnerable families. Most payday loan offices in California are located in zip codes with above-average poverty rates.
A weekly record number of Californians, almost 187,000, filed initial claims for unemployment insurance last week, according to the U.S. Department of Labor.
By June, private-sector job losses could climb to more than 55,000, or 11% to 12% of employment in the central San Joaquin Valley, according to a Sacramento Bee analysis of a recent Economic Policy Institute study.
“We’re facing one of the worst unemployment crises we’ve ever seen,” said Adam Briones, director of economic equity at the Greenlining Institute in Oakland. “I think it goes without saying that when families are in crisis, those payday lenders are some of the easiest ways to get money quickly. It’s really tough to get out of that debt though.”
A new law enacted last year caps interest rates at 36% for loans from $2,500 to $10,000, but it doesn’t apply to payday lenders, only larger lenders.
If you were recently laid off and need a loan, experts have advice on how to get help without falling into a debt trap.
Go to your bank or credit union first
If you’re struggling to make a payment, contact your lending institution first. Rosa Pereirra, branch manager of Self-Help Federal Credit Union in Fresno, said they have allowed all their members to skip their payments in April like they sometimes do during the holidays.
“I would beg the public to call the institution they already owe the payment to because a lot of them get frantic,” Pereirra said. “We’re telling them, take care of yourself, stay home. I can promise you 99% of lenders have a way they can help people skip their payment.”
Banks including Wells Fargo, Citi, Chase and Capital One are encouraging cash-strapped customers to contact them to see what they can work out. Many can offer hardship plans, which could mean lower interest rates or smaller fees.
Briones, from Greenlining, said banks may not offer hardship plans offhand, so clients should do their research first, and ask for what they need. For additional resources, seek out the Department of Housing and Urban Development approved housing counselors or credit counselors from nonprofit organizations.
Regulators are also responding to this pandemic by asking large banks and community development financial institutions to start offering small-dollar loans. Briones said clients should ask their banks for a small loan before resorting to a payday lender.
“Wherever we’ve seen payday lending it does lend itself to predatory lenders. But if it is large national banks making small-dollar loans, at the very least there is a regulatory aspect. There’s a structure there,” he said. “Where we worry the most is non-bank lenders that aren’t regulated at the federal level and have much less accountability than large national lenders.”
If lenders ask for a canceled check, that’s a red flag, according to Pereirra from Self-Help Federal Credit Union.
“Most banks and credit unions are able to make a direct deposit. A lot of predatory lenders go ahead and want to have access to your account. With a check, they have the routing number and account number so they can try to pull it several times.”
Pereirra said small loans typically should run between 2.5% to 10%. If a rate exceeds 20%, she encouraged consumers to reach out to a credit union for refinancing help.
“I just saw one at 480% APR,” Pereirra said. “A lot of times we’re able to pay their high rate loans off.”
The Consumer Financial Protection Bureau has also created multiple guides on navigating loans and debts.
Coronavirus aid available
Trump signed a $2 trillion coronavirus stimulus bill on Friday with significant relief for families and small businesses.
Individuals who filed their 2018 or 2019 taxes can receive a check of up to $1,200, plus $500 for each child. You can calculate how much you receive here.
For many, advocates argue, that won’t be enough to cover rent or other expenses.
“We’re really concerned because we feel that for an economic recovery package to make an impact, those funds need to be consistent. We think families are going to need 12 to 24 months of payments to make it out of this economic fallout,” Briones said.
For now, however, that payment is a one-time deal.
The stimulus also includes $10,000 loans for injury disaster relief through the Small Business Administration to provide paid sick leave to employees, maintain payroll and make rent or mortgage payments. You can apply through SBA.
“This is a historic move on the part of SBA,” said Tara Lynn Gray, Fresno Metro Black Chamber of Commerce president. “You can apply for the loan, not yet have an answer and within three days get $10,000. If you end up not qualifying, they don’t come after you for $10,000. That is unheard of for small businesses. And SBA loans are very difficult for us to get. Most people of color struggle greatly to get those loans.”
Manuela Tobias is a journalist at The Fresno Bee. This article is part of The California Divide, a collaboration among newsrooms examining income inequity and economic survival in California.
Federal guidelines used by the states has been very silent regarding “real estate activities” except for one sentence that stated that those that provide services to the homeless population can still operate. Being a property management company which does provide housing for homeless individuals and families that are on voucher programs meeting our criteria and qualifications; has been my justification for having my office open during our normal business hours. Contact with the public is still minimal, abiding by the guidelines set for number of people gathering together, etc. Our office also continues to respond to our residents requests for service calls with plumbing, pest control, etc. The following news article below confirms that “Real Estate” IS an essential service.
Real Estate Now Listed as an Essential Service in March 28, 2020 Federal List of Essential Critical Infrastructure Workers
Today, the U.S. Department of Homeland Security Cybersecurity and Infrastructure Security Agency (CISA) updated its list of essential services during the coronavirus (COVID-19) crisis and expressly included residential real estate. Since Governor Newsom’s March 4, 2020 order incorporates this list, the order now includes residential and commercial real estate, including settlement services, as essential services in California. However, if a city or county has an order with a more restrictive standard regarding what qualifies as an essential service, or more restrictions on activities, those guidelines will still govern the activities of a licensee. You can read the full CISA memorandum here.
Notwithstanding this new development, all real estate licensees must take into account the health and safety of their clients and fellow licensees, and follow the existing protocols for protecting against the spread of COVID-19. If such health safeguards and protocols are not followed, the rule for the state could easily change to stop or restrict all real estate activity. To that end, in conformity with current health guidelines, real estate licensees should follow all CDC and local health mandates.
1. No open houses should be held.
2. Showings should be done virtually, if at all possible.
An updated FAQ and more information on recommended best practices will be posted on the car.org/coronavirus website as soon as practicable. March 28, 2020
Norbert G. Huston, Broker/Realtor
HOW TO WRITE A PET RESUME FOR YOUR RENTAL APPLICATION
Finding a pet-friendly rental can be a huge challenge for renters, especially when you’re living in an already competitive market. A pet resume may prove to be the answer to landing that coveted pet-friendly rental.
With many landlords and property managers making the decision to place restrictions on pets (or disallow pets altogether), your choices as a rental in a tight market become even more limited. In light of this, it’s normal for renters to wonder about the best way to stand out from the crowd and ensure that when you apply for your dream rental that the landlord chooses you–and your furry friend–over the other applicants. Enter the pet resume, the perfect way to convey to your prospective landlord or manager that your pet is an ideal four-legged tenant.
BASIC INFORMATION ABOUT YOUR PET
Just as you would a rental resume for yourself, there are some basic facts that you should begin the process in order to easily provide the most vital information at-a-glance. Don’t forget to list your own contact information as well, just in case your pet resume is separated from any part of your rental application. The resume should clearly list your pet’s name, breed, age, weight or size, and spay or neuter status. This is also a great time to include a photo of your pet.
Many landlords and managers have breed and/or size restrictions–even if they have pet-friendly housing available. Including this information at the beginning lets your potential landlord know that your pet will qualify and will save you from wasting any time with going through an extensive application process for housing that may ultimately not be appropriate for you and your particular pet. Keep in mind, if you have a dog that is a larger breed, your photo can play an important role in displaying a happy and playful side of the animal. This can help managers or landlords who may not have a breed restriction, but may still be concerned when it comes to breeds that are deemed aggressive.
LIST ACHIEVEMENTS OR NOTABLE FACTS
Include achievements, certificates and other verifiable facts about your pet; this is a time to show of your pet’s accolades. Think of it just like a job application resume, but for your furry counterpart. Fill this part of the pet resume can be as extensive as needed but don’t add anything untrue or unverifiable as your potential landlord may want proof.
This is an excellent place to list any obedience school classes, special training, and vaccinations for which your pet has been administered. Don’t forget to include special activities, if warranted. If your dog participates in a local K9 reading program for children, or if your cat visits the local elementary school these can all speak to your pet’s nature. If you regularly utilize any medication to keep pests at bay (such as a flea and tick repellent), list that information, as well as the frequency that it is administered.
Landlords can fear liability risk when it comes to pets. Fears of damage to the property or attacks and medical bills can be a deterrent for a landlord. You may know that your pet is calm, loving, and will not carry disease, but explicitly listing obedience training and vaccinations conveys that you are a responsible pet owner and reassures your potential landlord of your pets’ low-risk nature.
To truly stand out from other applicants, reinforce the idea that you and your pet will be excellent tenants. A property manager’s job can be made stressful if they’re getting calls about a tenant’s dog constantly barking or a cat roaming in areas it shouldn’t. Provide peace of mind and quell these fears by including pet references with your pet resume. Include one from a former landlord and a former neighbor, if possible. These should convey that your pet did not cause damage to the property or disrupt other residents. You can also include a reference from a veterinarian, obedience trainer, or friend who has had close contact with your pet. This reference can speak about your pet’s overall demeanor.
HIGHLIGHT YOUR PET’S PERSONALITY
Now that you have covered all of the vital information, it is finally a time to highlight what makes your pet unique. Since this a pet introduction, there is no reason to keep the language strictly formal. Talk about your pet and their favorite activities, consider including a funny anecdote in which your pet’s personality shines. Overall, make it fun-but not unprofessional. Remember, a pet resume is also a reflection of you as a potential tenant; while you want to keep this introduction factual, fun and interesting, it’s still important to take the process seriously.
Standing out as a rental applicant can be a chore–especially when you not only need to convince a potential landlord of your dream tenant status, but also that of your pet’s. Thankfully, with the right resumes in hand, there is no doubt that you can put your best foot forward and start an amazing landlord-tenant relationship within your new pet-friendly abode.
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